How can we help?
Pick a topic below, or jump straight to the FAQ. Anything we have not covered, our team will answer directly.
Getting started
Create an account, choose your subjects, and find your way around the dashboard.
Payments & billing
Paying with MTN MoMo or Orange Money, checking a pending payment, and refunds.
The AI tutor
How session credits work, resuming a session, and getting better answers.
Courses & progress
Enrolling, resuming a lesson, and how XP, streaks and badges are calculated.
Teaching on ReadAM
Getting verified, building a course, submitting for review, and requesting payouts.
Account & security
Passwords, keeping your account safe, and controlling your personal data.
Cannot find what you need?
Email hello@readam.ai or call +237 679 545 186, Monday to Saturday.